1. About PAIA
The Promotion of Access to Information Act 2 of 2000 (“PAIA”) gives you the right to request access to records held by CompMetrics, subject to the Act’s grounds for refusal. This page is our current, good-faith summary of how that process works for CompMetrics — it is not itself the full PAIA manual referred to in section 5.
2. Information Officer
Our Information Officer is Gavin Perch, contactable at support@compmetrics.co.za.
3. How to request information
Complete the prescribed PAIA Form 2 (Request for Access to Record) and email it to the Information Officer at support@compmetrics.co.za. Include enough detail to identify the record, the right you seek to exercise or protect, and your preferred form of access or response. We will acknowledge the request and respond within the timeframes PAIA sets out, or explain if a ground for refusal applies.
4. Fees
PAIA permits a private body to charge a prescribed request/access fee for certain requests. We have not yet published a specific fee schedule for CompMetrics; if a fee applies to your request, we will tell you the amount before proceeding.
5. PAIA manual status
A private body is required to maintain and make available a PAIA manual describing the categories of records it holds and how to request them. CompMetrics has not yet published a formal PAIA manual — this is a known, outstanding governance action, not something we are concealing. Until the manual is published, use the prescribed Form 2 process in section 3 and contact the Information Officer with any question about this status.